Your rooms will be ready by 4pm on the day of your arrival. Bedrooms must be vacated by 10am on the day of departure.
Late departure can be arranged for £50 per room for departure up to 2.30pm. Late departures are only bookable on the morning of departure, subject to availability.
We regret that we are unable to guarantee specific bedroom numbers, only bedroom type can be guaranteed (standard, sea view or superior). However, we are happy to make a note of your bedroom requests and will endeavour to fulfil these requests when possible.
The following cancellation charges will apply to all bookings.
- 61 days or more prior to arrival – No additional cancellation charge will apply
- 8-60 days prior to arrival – 50% of booking value (including deposit paid)
- Within 7 days of arrival – 100% of booking value (including deposit paid)
Travel to the islands can be greatly affected by the weather; overnight delays can be caused both into and out of the islands. Early departure being required due to weather and delayed arrival to the islands will be charged as a booking cancellation. For this reason we strongly advise that you take out travel insurance to insure against the possibility of cancellation.
Occasionally, often for reasons beyond our control, a booked room may not be available. We will use all reasonable endeavours to re-locate any confirmed booking, changed or cancelled by us, to an alternative location similar in standard.
A deposit of one third of the total booked value of your stay is required at the time of making a reservation, in order to confirm your booking with us. Deposits are non-transferable and non-refundable.
Full payment for the balance of your stay will be taken on check in at the hotel. Any extras (food, drinks etc) can be charged to your room account during your stay and settled on departure.
Dogs are taken in a limited number of bedrooms; please contact the hotel reception directly for availability.
Other than for death or personal injury caused by the negligence of the Hotel, the Hotel’s liability to the Guest is limited to the price of the booking. Unless the Hotel is liable under the above clause, the Guest indemnifies the Hotel from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Guest, guests or any outside contractors of the Guest. Guests are responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Guest and will pay to the Hotel on demand the amount required to make good or remedy any such damage.
If you book into the hotel on a half board basis no allowance can be made for meals not taken, though you may take lunch in replacement of dinner if booked in advance.
Bookings can be made on either a dinner, bed and breakfast basis, or a bed and breakfast basis. If you have booked on a bed and breakfast basis you are more than welcome to dine in our restaurant, your dinner can be charged to your room account.
Sea view tables are limited in our restaurant and unfortunately cannot be guaranteed during your stay.
Please note that the hotel operates a smart casual dress code in the restaurant and we request that mobile phones are on silent or switched off in the restaurant.
Self Catering Cottages
Separate Terms and Conditions apply for stays in our self catering cottages.